TrackItem Privacy Policy

Effective date: August 22, 2026

TrackItem respects your privacy. This Privacy Policy explains how we handle information you provide or generate when using TrackItem.

1. Information We Process

TrackItem may process the following information:

• Item names, categories, locations, dates, notes, and status that you enter in the app.
• Barcodes, OCR text recognition results, and related input used for scanning, camera OCR, or photo OCR features.
• Questions and necessary inventory context sent to backend services when you use AI features.
• Subscription status, product information, and entitlement status provided by RevenueCat and the App Store.
• Basic diagnostic information needed for app operation, such as request failure details or feature logs.

2. How We Use Information

We use this information to:

• Save and display your inventory data.
• Schedule local reminders and generate smart statistics.
• Provide barcode scanning, OCR, AI assistant, and backend recognition features.
• Verify subscription entitlements and unlock Pro features.
• Troubleshoot issues, improve the app experience, and protect service security.

We do not sell your personal data, and we do not use your data to track you across apps or websites for advertising.

3. Local Storage and iCloud Sync

Basic inventory data is stored on your device. If you subscribe to Pro and enable iCloud sync, data may be synced through Apple CloudKit across devices signed in with the same Apple ID. iCloud data is subject to Apple's services and privacy policies.

4. Third-Party Services

To provide certain features, TrackItem may use the following third-party services:

• Apple App Store / StoreKit for subscriptions and payments.
• RevenueCat for subscription entitlement management.
• Apple CloudKit for iCloud sync.
• Barcode, OCR, or AI service providers for product recognition, text structuring, and intelligent Q&A.

Third-party services process related data according to their own privacy policies.

5. Data Linking and Sharing

To provide subscriptions, AI, OCR, and sync features, some data may be associated with an anonymous app user identifier, subscription status, or device environment. We process and share data only as needed to provide app functionality, troubleshoot issues, maintain service security, or comply with legal requirements.

6. Photos and Recognition Content

When you use camera, photo library, or OCR features, the app processes the image you select or the text recognized from that image. Please avoid uploading images that contain sensitive personal information, complete document numbers, payment information, or other people's private information.

7. Data Retention and Deletion

You can delete items or locations in the app, and you can remove local data by uninstalling the app. If data has been synced through iCloud, you may also need to manage related data on other devices signed in with the same Apple ID or in iCloud settings.

8. Data Security

We take reasonable measures to protect data security, but internet transmission and electronic storage cannot be guaranteed to be completely secure. We recommend that you avoid storing highly sensitive information in notes or images.

9. Children's Privacy

TrackItem is not intended to collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can address it.

10. Updates to This Policy

We may update this Privacy Policy due to feature changes, legal requirements, or service adjustments. Updated policies will be made available in the app or on this webpage.

11. Contact Us

If you have questions about this Privacy Policy or data handling, please contact us at support@zhanpoint.top.